The current employee portal's HR-related services are disorganized and cluttered, and users cannot complete tasks, such as requesting leave without great effort. The new portal aims to organize various functions and systems to create a smooth and uncomplicated user experience.
We made an inventory of HR-related systems, which is a total of 125 functions. Then we labeled each by the most frequently used, the most frequently asked about, the frequency of use, and special situations.
An extracted part of the table is as shown:
We utilized the card sorting method to understand how users name and create categories, explore the classification of information that matches user habits, compare the differences between users as a basis for the structure, and make the menu closer to the users' needs.
Few selected card sorting results are as shown below:
According to the results of card sorting, the functions are divided into eight categories, which are:
The sitemap is drawn to show the information hierarchy, as rendered below:
TThe main design challenge of this project is that the portal can only be a static one-page website. This design uses UI cards to group the categories in the sitemap, and the functions are directly linked and easily accessed with a single click.
The original HR function portals are retained as the three buttons on the top of the page, so colleagues can still interact with the system according to their old habits; frequently used functions are presented as highlighted text so are more easily located.